Vinted Shoppers Express Frustration About Size Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes but did not contact every member regarding the update.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.